Concierge Magic: We make your "To-Do" list disappear!
We make your "To-Do" list disappear!

Privacy Statement

This statement discloses our privacy practices. Questions regarding this statement should be directed to Concierge Magic by calling (310) 636-1834 or emailing

Protecting Your Privacy
At Concierge Magic, we are committed to protecting the privacy of our members. Our policy is never to sell your name, address, or any other personally identified information about you to third parties for marketing purposes. We do, however, reserve the right to transfer our member information to a buyer of our business or the division of our business that member information concerns. In the course of providing goods and services to our members, we may have to share specific information about our members in connection with that transaction. (For example, if we obtain a book for you from, we would have to disclose information including your shipping address, and in making a restaurant reservation, we might have to disclose your name and telephone number.)

We may collect information (ie: compile information about the number of transactions by all of our users, by category, and average dollar amount per transaction) and may provide that aggregated information to third parties, including our vendors, prospective vendors, strategic partners and technology providers.

Except in connection with the merger or acquisition of our business or one of its divisions, or as needed to obtain goods or services for you from one of our vendors, we will disclose your personally identifiable information only with your explicit permission, or when we believe in good faith that any applicable law, regulation, or legal process requires it, or where we believe disclosure is necessary to protect or enforce our rights or the rights of one of our vendors

Sites We Link To Or Use
For the convenience of our members, we may obtain goods or services from online merchants. Concierge Magic is not responsible for the privacy practices, security, or the content of other Web sites, nor does it endorse the content or suitability of sites it uses to fulfill these transactions.

Gathering Information
In order to use Concierge Magic's services, our members must first complete our registration form. During registration, members are required to give their contact information (such as name and email address). This information is used to contact the member about services in which they have expressed interest. It is optional for members to provide demographic information (suchas income level and gender), but members are encouraged to do so in order for us to provide a more personalized experience. Where an employer has subscribed to Concierge Magic to provide our services as a benefit to its employees, the employer may provide some of the basic information on employees (such as name, business and business e-mail address) to shorten the application process.

We take precautions to protect your information. When members submit sensitive information, it is protected both online and offline. We are hosted at a reputable ISP and have implemented security measures to prevent unauthorized access to systems and member data..

At Concierge Magic, only the employees that need access to member information are granted access. For example, our billing clerk or a member service representative are granted access to personally identifiable information.

Special Offers
If our members opt to do so (see our choice and opt-in paragraph below) we will provide them notice of third party retailers special offers, based on our members' preferences and transaction history. Established members will also occasionally receive information on products, services, and special deals we offer. Out of respect for the privacy of our members we present the option to not receive these types of communications.

Choice: Opt In/Opt Out
Our members are given the opportunity to 'opt-in' to receive promotional offers from third parties that they may be interested in, and are also given the opportunity to 'opt-out' of receiving notices of our special offers and services.

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email.

Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

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Correction/Updating Personal Information:
If a member's personally identifiable information changes (such as your mailing address and zip code), or if a member no longer desires our service, we will endeavor to provide a way to correct, update or remove that member's personal data provided to us.

We may occasionally send e-mails to subscribers to notify them of changes to our Terms of Use, changes to this privacy policy, as well as other important messages.

Terms of Use Agreement
Before activating an Concierge Magic account or using any of our services, please read this entire agreement. By accessing our services through the Internet, phone, e-mail, or any other communication method, you are legally bound to abide by the following terms. If you do not agree with any part of the agreement, you should not use our services.

Concierge Magic, Inc. offers a premier concierge and personal assistance service to make life easier for busy people, as a benefit package to forward-looking comapnies and their employees or members. We use a combination of technology and live human assistance to help our clients achieve more balance between work lives and personal lives.

To better serve our clients, we request a significant amount of personal information from members. The following agreement describes the terms and conditions that apply, including your responsibilities and the limitations of our liability.

Acceptable Use
You shall not provide false or fraudulent information, such as a false name or credit card, in connection with our services. By using any Concierge Magic service, you agree you are of sufficient and legal age, which legally binds and obligates you for any liabilities you may incur. In providing some of the Concierge Magic services, Concierge Magic may act as your agent, for example in obtaining merchandise for you that you specifically request. You agree to be responsible for the items you order.

General Limitation of Liability
In no event shall Concierge Magic or any of its employees, agents, directors or officers be liable for any injury, loss, claim, damage, or any special, exemplary punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arises out of or is in any way connected with any use of our site or the Concierge Magic services, even if an Concierge Magic party has been advised of the possibility of such damages. If, notwithstanding the above, Concierge Magic is found liable for any loss or damage relating to the use of this service, the member must agree that the liability will in no event exceed the fee or charge assessed by Concierge Magic in connection with the member's membership.

User Comments, Feedback and Other Submissions
All comments, feedback, suggestions and ideas disclosed, submitted or offered to Concierge Magic in connection with your use of the service are the exclusive property of Concierge Magic. They may also be used in any medium and for any purpose worldwide without obtaining your specific consent. Any comments you make on the service can be used in radio, television and print advertisements. Concierge Magic is under no obligation to use your comments or name in confidence, pay you compensation for comments submitted, or respond to your comments. You agree that you will be solely responsible for the content of any comments you make.

Termination of Use
We reserve the right to access or suspend your access to all or part of Concierge Magic's services without notice, for conduct that we, in our sole discretion, believe is in violation of the law, or is harmful to another user, third-party provider, vendor, other partner or Concierge Magic. We may also terminate your access for delinquent payment of membership fees by your employer.

Usage by Children Under 18
We cannot prevent minors from using the service. But because financial information is necessary to set up an account, Concierge Magic services are not available for people under the age of 18.

Third Party Content
Concierge Magic distributes information supplied by third parties. Therefore we have no editorial control over third party content. Any opinions, advice, statements, services, offers, or content that is expressed or made available by third parties, including providers of information accessed by Concierge Magic, are those of the respective authors or distributors and not of Concierge Magic or its affiliates or any of their officers, directors, employees, or agents. Neither Concierge Magic nor its affiliates, nor any of their officers, directors, employees, or agents, nor any third party, including providers, partners or Concierge Magic users, guarantees the accuracy, completeness, or usefulness of any content or its merchantability or fitness for any particular purpose. Concierge Magic does not endorse and is not responsible for the accuracy or reliability of any opinion, advice, or statement made on Concierge Magic. Under no circumstances shall Concierge Magic, its affiliates, or any of their officers, directors, employees, or agents be liable for any loss, damage or harm caused by a user's reliance on information obtained through Concierge Magic. It is your responsibility to evaluate the information, opinion, advice, or other content available through the site and service.

No Product Warranties
All products, merchandise and information available through the Concierge Magic service are provided through third parties on an "as available" basis without warranties of any kind, either expressed or implied, including implied warranties of merchantability or fitness for a particular purpose. Concierge Magic makes no warranty or guarantee in regard to: accepting all your Concierge Magic shopping requests, providing you with the lowest available price for goods and services available on this site, error-free, accurate, reliable or high-quality content, or the service, advice or merchandise provided through the service. Members must agree that the use of the service is at your sole risk.

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Concierge Magic, Inc. P.O. Box 11813 Marina del Rey, CA 90295, Phone: 310.636.1834
Copyright © 2001-2013 Concierge Magic, Inc., All Rights Reserved. Use of this web site constitutes acceptance of the Concierge Magic
Terms of Use and Privacy Policy